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Jackery

Jackery Explorer 5000 Plus LiFePO4 Portable Power Station | 7200W | 5040Wh | 4000 Cycles | Home Power Backup

Jackery Explorer 5000 Plus LiFePO4 Portable Power Station | 7200W | 5040Wh | 4000 Cycles | Home Power Backup

21-0001-000288

Regular price
Price: $2,999.00
Regular price
$3,499.00
$2,999.00
Sale price
You Save: $500.00 (14%)

--You can save additional 3% OFF on top of all other discounts by paying via wire transfer or Zelle. Details at checkout--

Shipping & Returns

Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

Within 1-2 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within 6 business days of your order, feel free to follow up with us at support@epowerguys.com.

For orders over $500.00 we offer Free Shipping (within the continental US). For orders under $500.00 a Shipping & Handling fee of $49.99 will be applied.

For LTL shipments, Free Shipping is Standard Curbside Delivery.

Curbside delivery is defined as delivery of the freight as close to the actual delivery address as possible. Please remember the size of the tractor trailer and certain safety precautions may prevent the freight carrier from delivering the freight at the actual curb or delivery address.

Curbside delivery is not guaranteed for addresses located on a cul-de-sac, dead-end street or dirt road. In this case, the customer may need to meet the driver at the nearest intersection / paved street that the delivery truck can access.

In special cases, when the customer's address is in a high cost delivery area (e.g. remote suburbs or the center of a large city) Free Shipping is not guaranteed and an additional delivery fee may be required. This mainly applies to ZIP codes 10000-15000, and may also apply to some addresses in the New England Area (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont), Washington and Oregon.

Note - items heavier than 1,400 lbs may require delivery to a delivery dock or fork truck to unload them. Additional charges might apply.

To confirm the availability of Fee Shipping - Standard Curbside Delivery Option, please contact the ePowerGuys Team before placing your order.

Estimated Time of Arrival:

Our standard shipping out time for orders from our warehouse to the customer is 4-12 business days and most orders are shipped within 3-6 business days of placing the order. Custom-made products are usually shipped within 8-12 weeks. If the expected shipping date for your order would fall outside of the advertised 4-12 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the Contiguous United States only. Please contact our customer service team to confirm the possibility, time and cost of shipping to Hawaii / Alaska / Puerto Rico. We don't ship directly to Canada, but we can ship your order to the freight forwarder of your choice.

    Damages:

    It is very important that you inspect the packaging of your items and the items themselves when they arrive and check if you received all boxes listed on the delivery receipt.

    If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and REFUSE DELIVERY. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 24 hours. If there are no damages visible before opening the box, you must note "subject to further inspection, may contain concealed damage".

    If a shipment with a damaged item is accepted by the recipient (even if the bill of lading would include information about the damage), we will not be able to offer you a replacement item or a refund for your order.

    After receiving the shipment and before unpacking the item, be sure to take photos of the packaging from all sides, even if there are no visible signs of damage - this is very important if after unpacking it turns out that the item has concealed damage and we would have to file a complaint with the carrier / manufacturer of the item.

    If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

    Cancellations & Refunds:

    We can cancel your non-custom-made or non-made-to-order order at absolutely no cost to you before the shipping label or Bill of Lading has been created.

    Custom-made or made-to-order products are not eligible for refunds after the order and its conditions have been confirmed by the customer.

    Orders delivered outside the continental United States are not eligible for refunds.

    Any additional delivery options that go beyond the standard Free Shipping such as high cost delivery area fee / expedited delivery / to the garage delivery / inside delivery / white glove delivery etc. are non-refundable.

    If your order arrived damaged, "Damages" section applies.

    To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. 

    Our refund policy lasts 45 days. If 45 days have gone by since you received your item, unfortunately, we can’t offer you a refund.

    Before approving the return procedure for your item, we must receive photos of the unpacked product (on each side) and the product packed in the original packaging (on each side) - based on the photos received, we can assess whether the item is subject to the return procedure.

    If you want to return the ordered product, it has to be arranged in the same manner it arrived to you. For products delivered via LTL freight, it must be packed in its original packaging on a pallet and made available for pickup by our carrier within 45 days from the date the product was delivered to you, at the exact same location to which it was delivered.

    For products not shipped as LTL freight (e.g. via FedEx Ground / UPS / USPS), the product you wish to return must be packed in the original packaging and made available to the courier for pickup or dropped off at the local branch of the shipping company within 45 days of where the product was delivered to you.

    Please contact us at support@epowerguys.com before returning an item to discuss shipping details.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    If more than 15 business days have passed since we’ve approved your return, please contact us at support@epowerguys.com.

    Lowest Price Guarantee

    We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc.), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

    Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

    To request your 110% Best Price Guarantee simply email us a link to the same product on our website, or on our competitors' website.

    Our 110% Price Guarantee has some limitations:

    • Promotions such as rebates and buy one, get one free offer are not eligible
    • The item must be in stock on the competitors' website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (i.e.; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    There may be brands excluded from that offer. Please contact us for further information.

    VIP Extended Warranty - Why is it worth it?

    Top Reasons to Choose Our VIP Extended Warranty:

    • Guaranteed Repair or Replacement
      Comprehensive Coverage: If your unit encounters any issues, we'll repair it or simply send you a new or refurbished product of similar quality.
      Fast Resolutions: We prioritize quick service to minimize any inconvenience to you.
    • Zero Hidden Costs
      No Deductibles: You won’t pay anything extra when you need service.
      Transparent Terms: What you see is what you get—no surprises.
    • VIP Coverage for 1, 2, or 3 Years from the Date of Purchase
      Hassle-Free: Enjoy complete coverage for your purchase throughout the entire warranty period with no additional costs.
      No Unnecessary Questions: We make the process smooth and straightforward.

    Exceptional Benefits:

    • Extended Protection Options
      Flexible Terms: Choose coverage for 1, 2, or 3 years based on your needs.
      Beyond Manufacturer’s Warranty: Enjoy additional protection that surpasses the Manufacturer's Warranty.
    • Covers Normal Wear and Tear
      Real-World Use: We cover breakdowns from everyday use, not just defects.
      Power Surge Protection: Includes mechanical or electrical failures caused by power surges.
    • Dedicated Support Team
      Expert Assistance: Our technical support team is always ready to help.
      Easy Communication: Reach us via phone or email for prompt service.

    Why This Warranty is a Smart Investment:

    • Protect Your Investment
      Avoid Unexpected Costs: Save potentially hundreds on repairs or replacements.
      Long-Term Savings: The warranty pays for itself with just one claim.
    • Peace of Mind
      Stress-Free Ownership: Use your product without worrying about potential issues.
      Reliable Service: Trust that we have you covered, no matter what happens.
    • Easy and Efficient Claims Process
      Simple Steps: Provide photos or videos of the issue—no complicated paperwork.
      Quick Turnaround: We work swiftly to resolve your claims.

    Effortless Claim Process:

    • Document the Issue
      Snap a photo or record a video of the problem.
    • Contact Us
      Email: support@epowerguys.com
      Phone:  +1 (888) 556-5886
    • Quick Troubleshooting
      Our team will help identify simple fixes or confirm if a replacement is needed.
    • Receive Replacement
      If necessary, we'll guide you through receiving and installing your replacement component.

    What the VIP Extended Warranty Does Not Cover:

    1. Manufacturer's Warranty or Recalls: Repairs covered by the manufacturer's warranty or recalls.
    2. Unauthorized Service: Damage caused by unauthorized service or parts.
    3. Extraordinary Events: Loss or damage from events like invasion, rebellion, riots, acts of god, strikes, or civil disturbances.
    4. Additional Costs: Costs for installation, setup, or diagnostic services unless specified, return shipping fees.

      Eligible Products:

      1. Solar Panels
      2. Inverters
      3. Batteries
      4. Portable Power Stations

          Contact Us Anytime:

          ePowerGuys
          30 N Gould St, Ste 24751
          Sheridan, WY 82801
          Email: support@epowerguys.com
          Phone: +1 (888) 556-5886

          Invest in Peace of Mind:

          The VIP Extended Warranty isn’t just a service; it’s a commitment to your long-term satisfaction. Protect your valuable solar and power solutions today and enjoy stress-free ownership for years to come!

          The Jackery Explorer 5000 Plus LiFePO4 Portable Power Station sets a new benchmark in portable power stations, offering unparalleled reliability and versatility for home backup and off-grid energy needs. With a massive capacity of 5-60kWh and an output range of 7.2-14.4kW, it delivers sufficient power to run essential household appliances for up to two weeks during extended outages. Featuring dual voltage output (120V/240V), it supports a wide range of high-demand devices like dryers, water pumps, air conditioners, and electric vehicles. Its advanced LiFePO4 battery technology guarantees over a decade of dependable use, paired with an industry-leading 5-year warranty and an option for an additional two years of coverage. Fully chargeable in just 1.7 hours, it offers five flexible charging methods, including high-voltage PV, low-voltage PV, and hybrid setups, ensuring you’re never without power. Designed for eco-conscious users, its zero-emission functionality makes it safe for indoor use, offering a clean and sustainable energy solution.

           

          Combining powerful features with modern convenience, it ensures seamless performance even in critical scenarios. Its 0ms UPS switchover provides uninterrupted power to essential devices like refrigerators, home servers, and ventilators, safeguarding your household during outages. Equipped with Smart App Control, users can remotely monitor and manage power usage, including scheduling charge and discharge times for optimal efficiency. The portable design, featuring wheels and a pull handle, enhances mobility, while its low-noise operation at just 30 dB ensures minimal disruption. For outdoor enthusiasts, its solar integration with Jackery 500X solar panels achieves 25% higher efficiency, offering a robust off-grid energy solution. With a compact yet powerful design, the Jackery Explorer 5000 Plus redefines convenience, making it the ultimate choice for reliable, eco-friendly energy backup.

           

          Jackery offers 10 models of LiFePO4 Portable Power Station:

           

          They also offer Portable Power Station Custom Bundles, for you to build your own kit:

             

            CA Residents: See Prop 65 Warning

             

            Features

            Customizable Power Solution
            Offers scalable capacity from 5-60kWh and output up to 14.4kW, catering to various energy demands, from residential needs to industrial applications.

             

            Dual Voltage Operation
            Compatible with 120V/240V output, supporting everything from sensitive household electronics to heavy-duty appliances like water pumps and EV chargers.

             

            Efficient Charging Technology
            Fully recharges in just 1.7 hours using hybrid high-voltage PV systems (4000W) and supports 5 charging methods for maximum flexibility.

             

            Advanced Battery System
            Incorporates LiFePO4 battery technology with a lifespan exceeding 10 years and an optional extended warranty of up to 7 years.

            Smart App Integration
            Remotely monitor, control, and optimize power usage with tailored charge/discharge schedules for complete user control.

            Unmatched Convenience
            Portable, quiet design operating at just 30 dB, complete with wheels and a pull handle for effortless mobility.

            Weight and Dimensions

            Weight (lbs) 134.5
            Dimensions
            Length Width Height
            25" 15.5" 16.5"

             

            Specifications

            Product Name Jackery Explorer 5000 Plus
            Model No. JE-5000A
            Capacity 45Ah/112V DC (5040Wh)
            Cell Chemistry LiFePO4
            Weight About 134.5 lbs/61 kg
            Dimension 16.5×15.5×25 in/41.8×39.5×63.5 cm
            Cycle Life 4000 cycles to 70%+ capacity
            UPS Backup UPS: <20ms Onine UPS: 0ms
            Inverter Topology Non-isolated
            Power Factor ≥0.98
            Entire Unit Type 1
            Charge Mode AC Input 120V~60Hz, 15A Max
            Bypass Mode AC Input/Output 120V~60Hz, 12A Max 240V~60Hz, 16.7A Max
            1 x AC Expansion Port (Input) 240V~60Hz, 16.7A Max
            DC Input 1 x DC Expansion Port (Input) 80.5V-126V⎓98A Max
            High-PV 135V-450V⎓15A Max
            Low-PV 2 x DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max
            11V-16V(Working Voltage)⎓8A Max, Double to 8A Max
            AC Output(NEMA L14-30R/14-50) 120V/240V~60Hz, 30A, 7200W Max
            Bypass Mode AC Input/Output 120V, 12A Max 240V, 16.7A Max
            4 × AC Output 120V, 20A, 2400W
            AC Total Output 7200W Max, 14400W Surge
            2 × USB-C Output 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A
            2 × USB-A Output 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A
            Cigarette Lighter Port 12V⎓10A
            1 × AC Expansion Port (Output) 240V~60Hz, 30A, 7200W
            1 × DC Expansion Port (Output) 80.5V-126V⎓41A Max
            Charge Temperature 0°C~45°C (32°F~113°F)
            Discharge Temperature -15°C~45°C (5°F~113°F)
            -15°C~-10°C (5°F~14°F) Output Power: 3600W

            FAQ

            Is E5000Plus compatible with all the Jackery Solar Panels?

            The charging port of the E5000 Plus has dimensions of 805520, making it compatible with all the solar panels we currently have on sale. If you have older versions of solar panels with capacities of 60W/100W/200W, you will need to use a 7909-to-8082 adapter.

            Can the E5000Plus be used in parallel with the E2000lus, E1000Plus, or their additional power packs simultaneously?

            No, they are distinct products with varying voltage, current, and power specifications, rendering them incompatible for simultaneous parallel use.

            Can this unit charge an EV?

            Yes, the E5000 Plus can charge EVs and RVs. For RVs, it supports both 50A (NEMA 14-50) and 30A (TT-30) outlets. With its 30A NEMA L14-30/14-50 output, it’s directly compatible with 50A outlets. For 30A (TT-30) outlets, use an adapter (L14-30 to TT-30 or L14-50 to TT-30).

            Is the exterior material fireproof? What is the fire-proof level?

            It uses the highest 94V-0 fireproof material required by American UL.

            Can the E5000Plus Battery Pack charge my device separately?

            No, the Battery Pack need to be connected to the E5000Plus power station for charging.

            How would I integrate the 5000+ into my existing system? Can the E5000Plus be connected to our home circuit system and work as UPS?

            Yes, E5000Plus supports connecting to your home circuit system and you can insert it into by TS/Inlet box/TST.If the E5000Plus is solely connected to home circuits and the Online UPS mode is selected in the APP, it will immediately power on upon detecting a power outage. However, if the E5000Plus is connected to the Transfer Swift, the response time in the event of a power failure will be 20 milliseconds due to the Transfer Swift's capabilities.

            Can the Jackery Explorer 5000 Plus be used with outdoor solar panels while the main unit stays indoors? Are extended cables available, and is there a recommended length limit?

            Yes, you can extend the connection indefinitely by purchasing the Jackery 5M DC extension cable, though longer connections may reduce solar charging efficiency.

            How much does it cost for installation of the smart switch?

            The cost is typically 1500-2000 USD, but it may vary depending on your location and specific home conditions. For details, you can discuss with our certified installer after placing an order or consult a local electrician.

            Does the 5000 Plus support compatibility and connection with the 2000 Plus and similar models?

            The 5000 Plus and 2000 Plus can charge each other by connecting each unit's AC input to the other’s AC output.

            Does the smart transfer switch accommodate more than one 5000?

            Yes, the Jackery Smart Transfer Switch supports connecting two Explorer 5000 Plus units in parallel, allowing for increased power capacity and redundancy in your home power system.

            Is the 5000 expandable?how to increase the capacity of the 5000 plus?

            The Jackery 5000 Plus is expandable, offering an initial 5kWh. Connecting one 5000 Plus unit with a 5000 Plus Battery Pack provides 10kWh, expandable up to 5 Battery Packs for a total of 30kWh. With two 5000 Plus units and 10 Battery Packs, you can reach a maximum of 60kWh.

            What's Included?

            INCLUDED
            21-0001-000288 Jackery Explorer 5000 Plus LiFePO4 Portable Power Station | 7200W | 5040Wh | 4000 Cycles | Home Power Backup

            1x Jackery Explorer 5000 Plus LiFePO4 Portable Power Station

            • 7200W
            • 5040Wh
            • 4000 Cycles
            • Home Power Backup
            • Included:
              • AC Charging Cable*1
              • MC4 Wrench*1

            Accessories

            OPTIONAL
            90-0500-USCOR1 Jackery DC Extension Cable for Solar Panel | Connecting Cord Jackery DC Extension Cable for Solar Panel
            • 196.8 Inches in Legth
            • Solar Power To Portable Generator Extension Connector Cable
            • Price: $39.00
            21-0006-000025 Jackery 12V Automobile Battery Charging Cable | Car Battery Charging Jackery 12V Automobile Battery Charging Cable
            • Supports a 12V/10A lead-acid battery and is capable of charging car batteries (excluding electric vehicles).
            • Price: $35.99

            Warranty

            • 5-Year Warranty

            Videos

             

             

             

             

            Downloads

            • Jackery Explorer 5000 Plus LiFePO4 Portable Power Station User Manual - Download

            Build Your Custom Bundle

            CLICK HERE to build your own Jackery Explorer 5000 Plus LiFePO4 Portable Power Station Custom Bundle


            Get in touch with us

            Text or Call : 888-556-5886 or simply start a live chat with our experts.

            Average response time is 39 seconds. We are open 7 days a Week; 8:00 AM - 8:00 PM EST

            support@epowerguys.com

            6 Reasons Why Clients Recommend Us:

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            FREE SHIPPING

            On all orders over $500

            110% LOWEST PRICE GUARANTEE

            We will beat the competitors' price. With us, you buy knowing you get the best deal

            FREE RETURNS (FOR REAL!)

            For all eligible returns, we DO NOT charge any shipping fees or restocking fees.

            BIGGEST SELECTION AVAILABLE ONLINE

            We work with the best Manufacturers on the market. If competition has it out of stock, we will get it for you.

            REAL PEOPLE HERE TO HELP

            Our Customer Service team is here for you 7 days a week. You will always get customized help and assistance.

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            • Live Chat Support

              or call 888-556-5886

            • No Restocking Fees

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              $0 Sales Tax!