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EG4 Electronics

EG4 12kPV All-In-One Hybrid Inverter | 8000W | 48V | 120 / 240V Split Phase | MPPT

EG4 12kPV All-In-One Hybrid Inverter | 8000W | 48V | 120 / 240V Split Phase | MPPT

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Regular price
Price: $3,499.00
Regular price
$3,695.00
$3,499.00
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--You can save additional 3% OFF on top of all other discounts by paying via wire transfer or Zelle. Details at checkout--

Shipping & Returns

Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive a confirmation email. After that, we double-check if all items ordered are in stock and available for immediate shipment. If your order is available for the delivery within the advertised time frame, we will submit it for shipment to the warehouse. If the expected delivery time exceeds the advertised time frame, we'll reach out to you via email and/or phone to confirm the order.

Order Shipment:

Within 1-2 business day from the time the item has been shipped, you will receive an email confirmation with tracking number. If you would not receive tracking information within 6 business days of your order, feel free to follow up with us at support@epowerguys.com.

For LTL shipments, Free Shipping is Standard Curbside Delivery.

Curbside delivery is defined as delivery of the freight as close to the actual delivery address as possible. Please remember the size of the tractor trailer and certain safety precautions may prevent the freight carrier from delivering the freight at the actual curb or delivery address.

For addresses located on a cul-de-sac or dead-end street, curbside delivery is not guaranteed. In this case, the customer may need to meet the driver at the nearest intersection that the delivery truck can access.

In special cases, when the customer's address is in a high cost delivery area (e.g. remote suburbs or the center of a large city) an additional delivery fee may be required. This mainly applies to ZIP codes 10000-15000, and may also apply to some addresses in the New England Area (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont), Washington and Oregon.

Note - items heavier than 1,400 lbs may require delivery to a delivery dock or fork truck to unload them. Additional charges might apply.

To confirm the availability of Fee Shipping - Standard Curbside Delivery Option, please contact the ePowerGuys Team before placing your order.

Estimated Time of Arrival:

Our standard shipping out time for orders from our warehouse to the customer is 4-12 business days and most orders are shipped within 3-6 business days of placing the order. Custom-made products are usually shipped within 8-12 weeks. If the expected shipping date for your order would fall outside of the advertised 4-12 business day time frame, our customer service team will reach out to you to confirm if you are OK with that date.

Areas Covered:

All estimated delivery dates and shipping costs advertised on the website apply the Contiguous United States only. Please contact our customer service team to discuss the time and cost of shipping to Hawaii or Alaska. We don't ship directly to Canada, but we can ship your order to the freight carrier of your choice.

    Damages:

    It is very important that you inspect the packaging of your items and the items themselves when they arrive and check if you received all boxes listed on the delivery receipt.

    If you notice any damage or shortage of packages, you must make note of it on the bill of lading, take pictures, and REFUSE DELIVERY. Your note should say "refused due to damage". You must also take photos of all sides of the box and send them to us within 24 hours. If there are no damages visible before opening the box, you must note "subject to further inspection, may contain concealed damage".

    If a shipment with a damaged item is accepted by the recipient (even if the bill of lading would include information about the damage), we will not be able to offer you a replacement item or a refund for your order.

    After receiving the shipment and before unpacking the item, be sure to take photos of the packaging from all sides, even if there are no visible signs of damage - this is very important if after unpacking it turns out that the item has concealed damage and we would have to file a complaint with the carrier / manufacturer of the item.

    If you notice any damage after receiving the delivery, do not throw the box away, and contact us with the photos. After we receive information from you about the refused delivery or concealed damage, we immediately initiate a claim with the shipping company or with the manufacturer. After the claim is fully processed, we ship all replacements at absolutely no cost to you.

    Cancellations & Refunds:

    We can cancel your non-custom-made or non-made-to-order order at absolutely no cost to you before the shipping label or Bill of Lading has been created.

    Custom-made or made-to-order products are not eligible for refunds after the order and its conditions have been confirmed by the customer.

    Orders delivered outside the United States are not eligible for refunds.

    If your order arrived damaged, "Damages" section applies.

    To be eligible for a return, the item must be unused and in the same condition as you received it. It must also remain in the original packaging, and the packaging must be in a perfect condition. We do not charge restocking fees or return shipping fees. All eligible returns are 100% free. 

    Our refund policy lasts 45 days. If 45 days have gone by since you received your item, unfortunately, we can’t offer you a refund.

    Before approving the return procedure for your item, we must receive photos of the unpacked product (on each side) and the product packed in the original packaging (on each side) - based on the photos received, we can assess whether the item is subject to the return procedure.

    If you want to return the ordered product, it has to be arranged in the same manner it arrived to you. For products delivered via LTL freight, it must be packed in its original packaging on a pallet and made available for pickup by our carrier within 45 days from the date the product was delivered to you, at the exact same location to which it was delivered.

    For products not shipped as LTL freight (e.g. via FedEx Ground / UPS / USPS), the product you wish to return must be packed in the original packaging and made available to the courier for pickup or dropped off at the local branch of the shipping company within 45 days of where the product was delivered to you.

    Please contact us at support@epowerguys.com before returning an item to discuss shipping details.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

    If more than 15 business days have passed since we’ve approved your return, please contact us at support@epowerguys.com.

    Lowest Price Guarantee

    We work very hard to ensure that we offer the absolute best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc.), we will beat the competitor's price by 10% of the difference! Please see below for complete details.

    Please fill out the form below to find out if you qualify for the discount. In most cases you will receive a response within 1 business day.

    To request your 110% Best Price Guarantee simply email us a link to the same product on our website, or on our competitors' website.

    Our 110% Price Guarantee has some limitations:

    • Promotions such as rebates and buy one, get one free offer are not eligible
    • The item must be in stock on the competitors' website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (i.e.; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    There may be brands excluded from that offer. Please contact us for further information.

    VIP Extended Warranty - Why is it worth it?

    Top Reasons to Choose Our VIP Extended Warranty:

    • Guaranteed Repair or Replacement
      Comprehensive Coverage: If your unit encounters any issues, we'll repair it or simply send you a new or refurbished product of similar quality.
      Fast Resolutions: We prioritize quick service to minimize any inconvenience to you.
    • Zero Hidden Costs
      No Deductibles: You won’t pay anything extra when you need service.
      Transparent Terms: What you see is what you get—no surprises.
    • VIP Coverage for 1, 2, or 3 Years from the Date of Purchase
      Hassle-Free: Enjoy complete coverage for your purchase throughout the entire warranty period with no additional costs.
      No Unnecessary Questions: We make the process smooth and straightforward.

    Exceptional Benefits:

    • Extended Protection Options
      Flexible Terms: Choose coverage for 1, 2, or 3 years based on your needs.
      Beyond Manufacturer’s Warranty: Enjoy additional protection that surpasses the Manufacturer's Warranty.
    • Covers Normal Wear and Tear
      Real-World Use: We cover breakdowns from everyday use, not just defects.
      Power Surge Protection: Includes mechanical or electrical failures caused by power surges.
    • Dedicated Support Team
      Expert Assistance: Our technical support team is always ready to help.
      Easy Communication: Reach us via phone or email for prompt service.

    Why This Warranty is a Smart Investment:

    • Protect Your Investment
      Avoid Unexpected Costs: Save potentially hundreds on repairs or replacements.
      Long-Term Savings: The warranty pays for itself with just one claim.
    • Peace of Mind
      Stress-Free Ownership: Use your product without worrying about potential issues.
      Reliable Service: Trust that we have you covered, no matter what happens.
    • Easy and Efficient Claims Process
      Simple Steps: Provide photos or videos of the issue—no complicated paperwork.
      Quick Turnaround: We work swiftly to resolve your claims.

    Effortless Claim Process:

    • Document the Issue
      Snap a photo or record a video of the problem.
    • Contact Us
      Email: support@epowerguys.com
      Phone:  +1 (888) 556-5886
    • Quick Troubleshooting
      Our team will help identify simple fixes or confirm if a replacement is needed.
    • Receive Replacement
      If necessary, we'll guide you through receiving and installing your replacement component.

    What the VIP Extended Warranty Does Not Cover:

    1. Manufacturer's Warranty or Recalls: Repairs covered by the manufacturer's warranty or recalls.
    2. Unauthorized Service: Damage caused by unauthorized service or parts.
    3. Extraordinary Events: Loss or damage from events like invasion, rebellion, riots, acts of god, strikes, or civil disturbances.
    4. Additional Costs: Costs for installation, setup, or diagnostic services unless specified, return shipping fees.

      Eligible Products:

      1. Solar Panels
      2. Inverters
      3. Batteries
      4. Portable Power Stations

          Contact Us Anytime:

          ePowerGuys
          30 N Gould St, Ste 24751
          Sheridan, WY 82801
          Email: support@epowerguys.com
          Phone: +1 (888) 556-5886

          Invest in Peace of Mind:

          The VIP Extended Warranty isn’t just a service; it’s a commitment to your long-term satisfaction. Protect your valuable solar and power solutions today and enjoy stress-free ownership for years to come!

          Seamlessly elevate your energy setup with the EG4 12kPV Hybrid Inverter, a cutting-edge 48V split-phase hybrid inverter/charger designed for residential and light commercial applications. This versatile inverter integrates effortlessly into existing systems or serves as the cornerstone of a new setup. Capable of managing up to 12kW of solar input, it efficiently allocates up to 8kW for powering your loads while using the remaining 4kW to charge your batteries. With enough power to easily start a 5-ton air conditioner, the EG4 12kPV is engineered to handle substantial energy demands with ease. For even greater power needs, connect up to 10 units for a total output of 80kW.


          Compact, affordable, and built on the same advanced architecture and software as the EG4 18kPV, the EG4 12kPV excels in delivering high performance in a more streamlined design. Its 48V split-phase configuration ensures seamless integration with both new and existing energy systems, providing flexibility and scalability as your energy requirements grow. The modular design supports easy expansion, making it a perfect choice for homeowners and small business owners seeking energy independence and resilience.

           

          Equipped with state-of-the-art monitoring capabilities, the EG4 12kPV offers unparalleled control and flexibility. Manage and update your system remotely via the intuitive EG4 monitoring website or app, ensuring optimal performance and proactive energy management at your fingertips. Whether you're deploying a single unit or building a robust network of up to 10 inverters, the EG4 12kPV delivers exceptional reliability, rapid transfer times, and comprehensive monitoring tools for complete peace of mind.

           

          Embrace the future of solar energy with the EG4 12kPV Hybrid Inverter—efficient, powerful, and designed to adapt to your energy needs today and tomorrow. Choose your path to energy independence: go off-grid, stay connected, or even sell back to the grid. The power is in your hands.

           

           

          CA Residents: See Prop 65 Warning 

           

          Features

          • The 8kW continuous AC output provides reliable and steady power, making it suitable for both residential and small business needs.

          • MPPTs rated to 12kW and accepting a maximum 15kW array optimize solar energy intake, making them ideal for residential setups and light commercial use.

          • Dual high voltage (120-500 VDC) and high amperage (25A) MPPTs efficiently handle high-output solar panels for superior energy conversion.

          • The system supports parallel expansion up to 10 units for an 80kW power output, scaling effortlessly to accommodate growing energy demands.

          • The split-phase hybrid design ensures effective power management for both off-grid and grid-tied configurations with battery backup.

          • Handles up to 4,000W imbalance for 30 minutes, providing flexibility in managing power loads for both emergency and renewable energy scenarios.

          • With a rapid 10ms transfer time, it protects sensitive equipment through quick switching during power disruptions.

          • The 134A surge capacity accommodates high surge loads, making it ideal for demanding backup power situations.

          • Export-limiting capabilities manage power export to enhance the efficiency of your energy storage system.

          • Generator compatibility offers reliable backup power during outages to ensure uninterrupted operation.

          • RSD/ESS shutdown compliance meets high safety standards with rapid shutdown features for enhanced safety.

          • Advanced monitoring and control allow for real-time performance tracking and system management through the EG4 app or website.

          • Efficiently utilizes multiple power sources (AC/DC), supporting hybrid solar systems with a design that maximizes energy efficiency.

          • The 10-year warranty provides long-term protection and reliability with an extensive warranty period.

          Weight and Dimensions

          Weight (lbs) 110
          Dimensions
          Length Width Height
          29.5" 20.5" 11.2"

          Specifications

          AC INPUT DATA

          Nominal AC Voltage 120/240VAC; 120/208VAC (L1/L2/N required)
          Frequency 50/60Hz
          Max. AC Input Power 12000W
          Min. Generator Size >5000W
          Max. Gen | Grid Passthrough Current 80A | 80A

           

          AC GRID OUTPUT DATA

          Max. Output Current 33.3A@240VAC | 38.5A @208VAC
          Output Voltage 120/240VAC; 120/208VAC
          Nominal Power Output 8000W
          Output Frequency 50/60Hz
          Power Factor 0.99 @ Full Load
          Reactive Power Adjust Range ±0.8
          Max Cont. Line Wattage 4000W
          Peak Power 0.5 s         1 s       1 min         12 min
          16kW      12kW       10kW           8.8kW
          Operating Frequency 50/60Hz
          THD (V) @Full Load <3%
          Transfer Time       Single                                             Parallel
          20 ms – Default, 10 ms – Selectable      20 ms

           

          PV INPUT DATA

          Number of MPPTS 2
          Inputs Per MPPT 2
          Max. Usable Input Current 25/25A
          25A per MPPT | 41.6A in total
          Max. Short Circuit Input Current 31/31A
          DC Input Voltage Range 100-600 VDC
          Unit Startup Voltage 100 VDC
          MPPT Operating Voltage Range 120-500 VDC
          Nominal MPP Voltage 360 VDC
          Maximum Utilized Solar Power 12000W
          Recommended Maximum Solar Input 15000W

           

          EFFICIENCY

          Maximum Efficiency (PV to Grid) 97.50%
          Maximum Efficiency (Battery to Grid) 94%
          CEC Weighted Efficiency 96.40%
          Maximum Efficiency (PV to Battery) 99.90%
          Idle Consumption (Standby Mode) <55W

           

          BATTERY DATA

          Compatible Battery Types Lead-Acid/Lithium
          Max. Charge/Discharge Current 167A @ 48 VDC
          Nominal Voltage 48 VDC
          Voltage Range 40-60 VDC (Lithium); 40-60 VDC (Lead-Acid)
          Recommended Battery Capacity Per Inverter >200Ah

           

          GENERAL DATA

          Max. Units in Parallel 10
          Product Dimension (H×W×D) 29.5×20.5×11.2 in (750×520×285 mm)
          Unit Weight 110 lbs. (50 kg)
          Design Topology High Frequency - Transformerless
          Relative Humidity 0-100%
          Operating Altitude <2000m (<6561 ft)
          Operating Ambient Temperature Range -13°F – 140°F (-25°C – 60°C)
          Storage Ambient Temperature Range -13°F – 140°F (-25°C – 60°C)
          Noise Emission (Typical) <50 dB @ 3 ft
          Communication Interface RS485/Wi-Fi/CAN
          Standard Warranty 10-year standard warranty**
          Ingress Protection Rating IP65
          Safety Features PV Arc Fault Protection, PV Ground Fault Protection, PV Reverse
          Polarity Protection, Pole Sensitive Leakage Current Monitoring Unit,
          Surge Protection Device, integrated PV disconnect
          Standards And Certifications UL1741 SB
          CSA C22.2#107.1:2016
          CSA C22.2#330:2017 ED 1
          HECO SRD-IEEE-1547.1:2020 ED 2
          Rapid Shut Down (RSD) NEC 2020:690.12
          FCC PART 15, CLASS B (PENDING)

          *See EG4 Warranty Registration for terms and conditions

          What's Included?

          INCLUDED

          1x EG4 12kPV Hybrid Inverter

          • 48V
          • 120 / 240 Split Phase
          • 2000W Input
          • 8000W Output
          OPTIONAL

          EG4 PowerPro WallMount All-Weather Lithium Battery

          •  48V
          •  280Ah
          • 14.3kWh LiFePO4
          • 8000 Cycles
          • Price $3,599.00
          EG4 WallMount Indoor Lithium Battery


          • 48V
          • 280Ah
          • 14.3kWh LiFePO4
          • LCD Touch
          • Price $3,299.00
          EG4 LL-S 48V 100Ah LiFePO4 Server Rack Battery

          • 5.12kWh
          • Emergency Stop Function
          • BMS Monitoring
          • Price $1,499.00
          EG4 LifePower4 48V 100Ah Lithium Battery

          • 48 V
          • 100Ah
          • 5.12kWh LiFePO4
          • Price $1,200.00

          Accessories

          OPTIONAL

          EG4 Enclosed 6-Slot Battery Rack

          • Enclosed Cabinet Design
          • Heavy Duty Steel
          • With Removable Casters
          • Price $598.99.00

          EG4 PowerPro Battery Paralleling Cables

          • Supports Closed-Loop Communication
          • Durable and Reliable 
          • Price $147.00

           

          EG4 PowerPro Conduit Box

          • Outdoor
          • Water Resistant 
          • Price $98.00

          Warranty

          • 10 - Year Warranty
          • EG4 12kPV Hybrid Inverter Warranty - Download

          Videos

           

          Downloads

          • EG4 12kPV Hybrid Inverter Brief Introduction - Download
          • EG4 12kPV Hybrid Inverter Specification Sheet - Download
          • EG4 12kPV Hybrid Quick Start Guide V1.1.1 - Download
          • EG4 12kPV Hybrid Connections And Paralleling Guide V1.0.1 - Download
          • EG4 12kPV Hybrid Device Monitoring And Troubleshooting Guide V1.0.1 - Download
          • EG4 12kPV Hybrid Troubleshooting And Maintenance Guide -  Download
          • EG4 12kPV Hybrid WiFi Dongle Configuration & Troubleshooting Guide - Download
          • EG4 12kPV Hybrid Battery Compatibility List - Download
          • EG4 12kPV Hybrid Firmware Changelog And Update Guide V1.0.1 - Download
          • EG4 12kPV UL 1741 Certificate Of Compliance - Download

           


          Get in touch with us

          Text or Call : 888-556-5886 or simply start a live chat with our experts.

          Average response time is 39 seconds. We are open 7 days a Week; 8:00 AM - 8:00 PM EST

          support@epowerguys.com

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